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Datumm
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HELP / GETTING STARTED

A careful first step
into your workflow.

Choose the Datumm setup that fits your workflow, then start with a small test in a project you can safely review.

Choose a download Read the setup guide

01 / CHOOSE YOUR PATH

Two ways to get started.

The current release provides a Windows desktop app and a separate plugin for people using the browser workspace with Revit.

A

Datumm Desktop

Install the Windows x64 desktop release. Follow any sign-in and project-opening guidance included with that release.

Desktop download details
B

Browser + Revit

Open the browser workspace and install the separately released Windows x64 Revit plugin. Follow setup guidance included with the release if available.

Browser and plugin details

02 / BEFORE YOU BEGIN

A few checks first.

  • Windows x64. Both currently linked release files are Windows x64 builds.
  • Revit compatibility. The published release details do not specify supported Revit versions. Contact us with your Revit version before installing the plugin if you need to confirm compatibility.
  • Keep a safe copy. Save your work and use a project copy for an initial test. Review any proposed or completed model changes yourself.
  • Check the release guidance. If setup instructions are included with your download, follow those steps. If they are missing or do not cover your setup, contact support.

03 / DESKTOP

Set up Datumm Desktop.

  1. 1
    Download the current release.

    Get the unsigned Windows x64 installer from the Download page.

  2. 2
    Install the app.

    Follow installation guidance included with the release, if provided. If you do not see setup guidance, contact support before proceeding.

  3. 3
    Sign in and open a project.

    Use the sign-in and project-opening steps included with the release, if available. Contact support if those steps are missing or unclear.

  4. 4
    Start with the checklist below.

    Keep the first task small and check the resulting work in Revit before relying on it.

04 / BROWSER + REVIT

Connect through the browser.

  1. 1
    Open the browser workspace.

    Go to Datumm Workspace and follow its sign-in flow.

  2. 2
    Get the separate plugin installer.

    Download the Windows x64 plugin from the Download page. It is a separate release asset.

  3. 3
    Install and connect the plugin.

    If the release includes setup instructions, use them to install and connect with Revit. Contact support if instructions are unavailable or unclear. Supported Revit versions are not specified in the release information; contact us to check your version.

  4. 4
    Return to the workspace.

    Continue using the connection steps provided with the release. If the connection is not available, see Troubleshooting or contact support.

05 / FIRST SESSION

Make the first test small.

Treat the first session as a connection and review check, not production work.

  1. Open a project copy or another file you can safely inspect.
  2. Choose a small request that is within the capabilities described in the app.
  3. Read the request and any plan or confirmation presented by Datumm before proceeding.
  4. When the task finishes, inspect the affected elements and dimensions in Revit.
  5. Save only after you are satisfied with the result; keep your original project available.

Datumm’s output needs your professional review. Do not rely on an AI-generated result as code-compliant, structurally safe, or construction-ready without appropriate independent review.

06 / WHEN SOMETHING GOES WRONG

Troubleshooting.

The installer shows an unknown publisher warning

The current installers are unsigned. Check that you downloaded the file from the official link on the Download page. Do not bypass a security warning if you cannot verify the file or do not trust its source.

The plugin or Revit connection is unavailable

If the release includes installation and connection instructions, confirm that you followed them. Contact support with your Windows and Revit versions and the exact message you see.

I do not know whether my Revit version is supported

The release information does not list supported Revit versions. Contact support with the version shown in your Revit installation before proceeding.

The result is unexpected

Pause before saving further changes. Inspect the affected project in Revit and use your project’s normal recovery or backup process if needed. Include the release version and a description of what happened when you contact support.

07 / MAINTENANCE

Update or uninstall.

For updates, use the current downloads and any release-specific guidance provided with them. To remove an installed Windows app, use Windows Settings → Apps → Installed apps (the exact label can vary by Windows version), select the app, and choose Uninstall. If the release provides plugin removal instructions, follow them; contact support if you cannot find them.

Uninstalling software does not describe or guarantee deletion of account or service data. For help with an account or project, contact Datumm.

STILL NEED HELP?

Tell us what you’re setting up.

Include the setup path, Windows and Revit versions, and any exact error text.

Contact support